FAQ

We mainly work with promotional and communication agencies, importers, textile traders, stockers, and even printers. We develop long-lasting relationships and work hand in hand for the benefit of all. We do not work with the end client.

Our factories have at least a BSCI, SEDEX, Wrap, Fairwear audit or other relevant social audit. For special brands like Coca-Cola, Disney or Walmart, we have valid audits renewed every year. For organic and recycled materials we also have GOTS/OCS and GRS certifications.

Our Quality Control procedures are very stringent so you can be sure of the quality of your ordered goods. We do fabric inspections, daily inline-inspections and final inspections by our in-house Quality Controllers. We are open to third party inspections, so you can nominate your inspection firm for inspection of your production.

Yes, of course you are welcome to our factories for a pre-inspection or to check your production.

Our standard payment terms are 30% deposit upon order placement and the balance upon dispatch against delivery of documents. We accept payments in USD or Euro dollars via bank transfer or letter of credit for bigger orders.

Yes, we ship worldwide to every destination (except a few banned countries), and we offer shipping & clearing and onward delivery services under our CIF & DDP terms as well.